CushyCMS Knowledge Base

Solutions tagged with ‘error’:

There seem to be a lot of "ftp temp" errors occurring on your sites. i notice some of the edits are making it through and some are giving temp error. is your hosting stable?
We were suffering some very high load for a 2 hour period at the time of your email. the proxy error you gave usually occurs when cushycms is taking too long to deal with your request. i'd be ...
Greetings graphicalee, i have just attempted to have a look at your issue but notice you have since removed all your pages. at a simple glance, i notice your site is setup with 2 trailing /'s ...
I have checked through the error logs and it looks as though you were getting a lot of ftp temp errors. i wonder if your server was suffering a bit at the time? is the problem still happening ...
Once you sign up to pro, the "subdomain" field on the user preferences page becomes a mandatory field. it's just that the error message is a little confusing. i'll see if i can get that fixed ...
I suspect this log snippet you have given is purely a snippet of cushycms making it's initial connection. it does this to ensure login credentials have not changed. if you have another snippet ...
Just wondering if you are still having this issue. after going through the error logs, i see you were having trouble setting up the site and it started working fine when you started using sftp ...
It would seem cushycms is having trouble contacting your ftp host "www.t-s-m.co.uk". i notice your "path" field is also wrong, presumably because you couldn't connect via the "path browser", ...
The error as i see it in our logs is "connection refused by remote host". looking over the site config for your editable pages, the hostname is nicolajoyce.co.uk. this may have been alright ...
In trying to track down your issue, i looked at all the page edits recently to pages you own, and it seems to have something to do with the following code snippet that appears inside your cushy ...
Looks like your subscription has lapsed, you will need to re-subscribe via www.cushycms.com/static/pro. tried emailing your yahoo address but mail was returned (account disabled error). simon
The payment gateways (alertpay / paypal) will generally try several times over the period of 1 week to extract funds, one month after your last payment. sounds like you were just unlucky that ...
For a number of reasons including exciting upcoming features cushycms no longer allows you to edit php. the gibberish you are seeing should now be replaced with a friendly error message ...
Dans example uses the 'www' subdomain. the issue may be due to the redirect from http://cushycms.com to the http://www.cushycms.com interestingly i get the 500 error 'wharrgrbl dog' not a 404 ...
You could put a temporary file in place with a random cushy element just to get to the page. or you could manipulate the url to get to the revision history page manually. it should look ...
I just tested viewing the first february09 page in cushy just now and it seemed fine. perhaps i am misunderstanding your issue. are you saying when you load the edit page in cushy, you don't ...
You're making it sound a lot more difficult than it should be! you are right -- the 'root' folder is where your html files are kept (on the ftp server). with some ftp servers, the "root" ...
I'm hoping this php-related issue is now solved -- however your designer may benefit from reading this recent cushycms/php post: http://groups.google ...
Thank you for bringing this to our attention - it's now fixed, and the error you should have seen is: "it appears this page is still being set up. please contact your designer if you believe ...
Some ftp servers log you into the "web root" directory by default -- which is where all your html files live -- pretty sure this is the case with yours, which just means you don't need to ...
The javascript problems you are encountering are in ie8 i assume -- one of the js libraries used in cushy isn't fully supported for ie8 yet, but other than the annoying error messages, you ...
Thank you for bringing this to our attention! the *real* error you should have been getting is: * content about.php has php within editable elements. please don't place php within ...
'n, usually the diagnosis of these symptoms would be an issue with write permissions. seen as though cushycms doesn't give you any interaction whilst uploading the page back to the ftp server, ...
Are you getting login denied issues, or issues regarding your path and file listings? if it's the latter, this should now be fixed. if it's the former, then i am going to need more info about ...
Did the errors occur for the same web server? it may be possible it was a hosting issue? specific support enquiries: enquiries-at-cushycms-dot-com
I have just tried on my own server to login with a pipe symbol, and after checking my connection logs the pipe made it to my server intact. it was not replaced with a \ nor encoded in any way. ...
The main reason this happens is because the designer (who originally set you up as an editor) removed your access from that site. if you believe it was done in error, i'd suggest getting in ...
Yes, you could definitely do this. but there is one thing to beware of -- changing path info in cushy *after* setting up a site (and you will be changing the path info when you switch to the ...
I'm not sure i follow 100% correctly. is there a non-editable box where the wysiwyg should be, it's just that it won't load properly? if so, then try clearing your cache as it's possible your ...
Hello there! from what i can see, you are only able to edit the "what's on" page, and only the right-hand column on that page (which you should be able to edit most of, by scrolling up or down ...
Heya, as the error message says, you may have linked to an index.html that has been moved (or was in the wrong folder) etc -- you'll have to double-check that your path is correct (via that ...
Have you tried to log in (and put / get a file) via a command line? does it produce any errors? instructions here: http://www.cushycms.com/static/faq#tech_ftp
I'd suggest running your page through a html validator quickly -- http://validator.w3.org/ -- there's something in there which is probably causing the error (likely to be the __addcode="" tag ...
I can't replicate the error i'm afraid- i'll need to see what cushy has output (preferably send me a link to the broken page), perhaps just put it on a test page your client won't see. simon
The error's due to prototype (a js framework we use for cushy) not being fully compatible with ie8 yet. this doesn't affect any functionality though. simon
I think that perhaps the 'site url' in your site's configuration is incorrect. since your files appear to be in the /new/ subdirectory, you may need to append /new/ to the end of it. a couple ...
You'll have to add the class="cushycms" tags offline (before you put the files up onto the cushy server). cushy will give you an error if there's no editable elements pre-defined.
According to the logs, there is an error message when cushy tries to connect via ftp: 421 service not available, remote server has closed connection. i'd suggest you get in touch with the host ...
Do you get an error message or similar? what happens when you hit 'choose.' next to the path field? you could try manually typing htdocs into the path field also- that may work if the above ...
Heya, when i said manually type htdocs into the path field, just do that and then press "save changes" (don't wait for the browsing tool to fire up). let me know how that goes, and if you ...
This is quite a strange issue in that cushy successfully logs into the server, but when attempting to retrieve a directory listing the error: ftp: connect: no route to host .occurs. to be ...

Solutions tagged with ‘error’:

Problems tagged with ‘error’: